I'm looking for a property manager.

Contact us now on (02) 6140 5900, email us at hello@distinctpm.com.au or have us contact you.

We believe there are three key considerations
when deciding on the right Property Manager

  • Their ability to work with you and your tenants to protect your investment
  • Their ability to maximise your rental return
  • Their knowledge and experience to make informed decisions on your behalf

That’s it! Pretty simple really.

Our motto is “for a better Property Manager”

We can and will do EVERYTHING our competitors do, but at Distinct we go that extra mile. Because we’ve built our own IT systems there are things we can do that no-one else in the industry does. It’s why Distinct won the 2015 Real Estate Institute National Innovation Award!

As Property Managers we offer the following:

  • 7.7% Management Fee (incl GST)
  • Open Homes conducted 6 days per week and carried out by a dedicated Leasing Consultant
  • Regular inspections conducted with reports available online (including photos). Reports include:
    • Hazard identification
    • High wear and tear identification
    • Preventative maintenance recommendations
  • High quality, low cost maintenance and repairs through our preferred trades and suppliers
  • 30 days notice to cancel management
  • Zero tolerance rental arrears policy
  • Comprehensive employment and rental history checks on prospective tenants

And this is why we are better

  • Distinct is 100% focused on Property Management, we don’t do sales.
  • A low 6 days average lost rent when letting vacant properties
  • Over 22,500 tenant enquiries in the past 12 months
  • FREE professional photography on all listings
  • 86% of our tenants say Distinct’s quality of service is better than any other Agency they have previously rented through1
  • Distinct has average rental arrears of less than 1%
  • Distinct will only ever engage experienced Property Managers to look after your investment

1: Distinct 2015 Tenant Satisfaction Survey

Our better, award winning online system

At Distinct we developed our own online system which led to us winning the 2015 Real Estate Institute National Innovation Award.

  • 2015 National Innovation Award
  • 2014 Innovation Award

As you can see below, there is a list of great benefits that you will only get with Distinct.

Better for Owners

  Distinct’s online portal Other online portals
Financial Statements Real-time statements showing all transactions as they happen Monthly PDF’s available after end of month
Rental Ledgers See your tenant’s rental payments and history in real time Not available
Next Inspection Due See when each inspection is due based on the commencement of the tenancy and the date of the last inspection Not available
Condition Reports Download the condition report prepared at the commencement of each tenancy Not available
Important Documents Download important documents anytime such as the tenancy agreement or a copy of your agency agreement Not available
Inspection Reports Available to download within 2 business days of the routine inspection being conducted Not available
Maintenance View all maintenance requests, status and updates as well as being notified by SMS at the time a request is lodged Not available
Invoices & Accounts View a list of invoices received for your property before they are paid Not available
Forecast Settlement View your real-time expected disbursement anytime time during the month based on rent received and invoices paid Not available
Notices View copies of any notices issued to tenants for late rent or other breaches Not available
Correspond with Tenants Send and receive messages directly with your tenants through the portal without sharing your personal information Not available
Correspond with Property Managers Send messages to your Property Manager through the portal so you have all your records in one place Not available
Automated SMS and email reminders Tenants receive automated SMS notifications and reminders when rent is due Not available

View invoices before they are paid

View real time statement information

View real time maintenance updates

View your property status ‘at a glance’

View your portfolio status at a glance

Better for Tenants

  Distinct’s online portal Other online portals
Full Rental Ledger Real-time ledger showing full rental payment history and rent schedule Not available
Rental Receipts Available for download online anytime Not available
Next Inspection Due See when each inspection is due based on the commencement of the tenancy and the date of the last inspection Not available
Condition Reports Download the condition report prepared at the commencement of each tenancy Not available
Important Documents Download important documents anytime, such as the tenancy agreement Not available
Inspection Reports Available to download within 2 business days of the routine inspection being conducted Not available
Maintenance Lodge and view all maintenance requests, their status and updates online Not available
Notices View copies of any notices issued to tenants for late rent or other breaches Not available
Correspond with Owners Send and receive messages directly with the Owners through the portal without sharing your personal information Not available
Correspond with Property Managers Send messages to your Property Manager through the portal so you have all your records in one place Not available
Automated SMS and email reminders Tenants receive automated SMS notifications and reminders when rent is due Not available
View payment information View payment information including BPAY details online Not available

A happy tenant is much more likely to take good care of your property and stay longer than a dissatisfied tenant.

Only Distinct facilitates communication between owners and tenants directly through our online portal.

Tenants have their own portal where they can view their rental payment history & receipts, emergency contact details and other information relevant to their tenancy. No other tenant portal offers the same level of information.

Tenants also receive automated email and SMS reminders when rent is due.

Tenant Rental Ledger

Tenant Summary

Better for Properties

At Distinct our experience has proven that when tenants, owners and Property Managers work together properties are better maintained, require less maintenance and maintain a better appearance over a longer period of time.

We’ve also demonstrated that happy tenants will take better care of a property, report maintenance as needed and will continue their tenancy for longer.

A better Property Manager for you, a better Property Manager for your tenants and a better Property Manager for your property.