Who is Distinct Property Management?
About Distinct Property Management
- Distinct is a licensed Real Estate Agency specialising only in Property Management.
- We are dedicated to offering exceptional customer service, transparency, accountability and value for money.
- Distinct is a multi-award winning, family owned Real Estate Agency based in Canberra.
Don’t suffer from Property Manager Stress (PMS)
Distinct is licensed in the ACT and NSW and now manages properties across almost every suburb in the ACT. Wherever your property is located, we’re already managing another property nearby!
Here are just some of the properties under management by Distinct across Canberra and Queanbeyan.
Distinct was launched to bring transparency and accountability to the Property Management industry, using technology as an enabler for this.
The Distinct Story
Chris and Brooke Scullin owned an investment property in Watson and had spent a lot of time meeting with and assessing Property Managers to take care of their property for them.
Unfortunately, not a single Property Manager could satisfactorily answer the following questions:
- How will we know if our tenants are happy with the service they are receiving from your agency?
- How will we know if the maintenance our tenants report is being passed on to us in a timely manner?
- How can we find out (without calling your office) where our rent is paid up to and what bills you have paid for us?
All the responses centered around how professional and experienced the team was, and on this basis Chris and Brooke needed to trust that the Property Manager would do their job. It became apparent that despite every assurance, there was no way for Property Managers to truly be transparent and accountable.
Chris and Brooke decided to self-manage their investment property and were reasonably comfortable in doing so as Brooke had 7 years experience in Property Management at the time and Chris had an extensive background in IT Management.
Nevertheless, it was clear there was a gap in the market that wasn’t being filled.
Chris and Brooke secured fabulous tenants for their property. On the second routine inspection the tenants asked why Chris and Brooke chose to self-manage and a conversation ensued about the virtues (or lack thereof) of Property Managers.
The conversation turned into a BBQ and more than a few beers later Chris and Brooke and their tenants had devised a cunning plan to change Property Management forever! That plan was Distinct Property Management and our online system.
You see, one of Chris and Brooke’s tenants was an IT Geek and web developer. Chris Cook and his business partner, Patrick Kenneally teamed up with Chris and Brooke and in October 2010 Distinct Property Management Pty Limited was registered.
Two years of development work ensued, and in March 2012 Distinct was launched to the public.
So, really – Distinct was about a group of people with the right skills, experience and a collective passion to change the industry, coming together in fortuitous circumstances. That, and a whole lot of beer and wine.
Distinct’s Growth & Expansion into Brisbane
Distinct was launched in a home office in Bonner with Brooke as the Principal Licensee, Property Manager, Chief Photocopier, Receptionist and Cleaner. Chris and Brooke’s kids were annoyed at being moved into a shared bedroom, but they soon got over that. Distinct hired its first staff member after 9 months of trading in 2013.
Over the next 12 months Distinct grew at a rapid pace and it quickly became apparent that commercial office space was needed. In February 2013 Distinct moved to commercial offices in Fyshwick where we stayed until our team grew to more than 10.
In July 2017 Distinct acquired InStyle Gunaghlin’s rent roll and as part of the acquisition took over and re-branded the InStyle office space on Flemington Road in Franklin.
Distinct is now the largest Property Management only Real Estate Agency in Canberra and Queanbeyan.
Amanda King joined the Distinct team in February 2015 as a Senior Portfolio Manager and found her niche instantly. Amanda became an integral part of our Canberra operations, managing a Portfolio and as our Business Development Manager.
In November 2017 Amanda relocated to Brisbane, gained her QLD Real Estate Agents Licence and opened Distinct Property Management’s first remote office servicing the North Brisbane area.
The Brisbane operation is supported by our fantastic administration team in Canberra.